Terms and Conditions of the DESEOMEMORIALS.COM Online Store

General provisions
Electronic services in the Online Store
Terms and conditions for concluding a Sales Agreement
Payment methods and deadlines for the Product
Cost, methods and delivery time, and collection of the Product
Product complaint procedure
Out-of-court complaint handling and claim settlement methods, and rules of access to these procedures
Right of withdrawal from the agreement
Provisions concerning entrepreneurs
Personal data in the Online Store
Final provisions

The Online Store deseomemorials.com respects consumer rights. A consumer may not waive the rights granted to them under the Consumer Rights Act. Provisions of agreements that are less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act shall apply in their place. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any consumer rights granted under mandatory provisions of law, and any possible doubts should be interpreted in favor of the consumer. In the event of any inconsistency between the provisions of these Terms and Conditions and the above-mentioned provisions, those provisions shall prevail and shall apply.

1. General provisions

1.1. The controller of personal data processed in connection with the implementation of the provisions of these Terms and Conditions is the Service Provider. Personal data are processed for the purposes, within the scope, and on the basis of the principles indicated in the Terms and Conditions of the Online Store. Providing personal data is voluntary. Each person whose personal data are processed by the Service Provider has the right to access their data and the right to update and correct them.

1.2. The Online Store available at the internet address deseomemorials.com is operated by DESEO DESIGN sp. z o.o. with its registered office in Katowice, 40-156, al. Korfantego 125a, NIP: 9542841278, REGON: 52219495100000, KRS: 0000975111, tel.: +48 885-737-737, e-mail: biuro@deseomemorials.com.

Address for service:
DESEO DESIGN sp. z o.o.
40-156 Katowice
al. Korfantego 125a
Poland

1.3. These Terms and Conditions are addressed both to consumers and to entrepreneurs using the Online Store, unless a given provision of the Terms and Conditions states otherwise and is addressed exclusively to consumers or exclusively to entrepreneurs.

1.4. Definitions

BUSINESS DAY – one day from Monday to Friday, excluding public holidays.

REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.

ORDER FORM – an Electronic Service, an interactive form available in the Online Store enabling the placement of an Order, in particular by adding Products to the electronic cart and specifying the terms of the Sales Agreement, including the delivery and payment method.

CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions of law also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality to which the law grants legal capacity; who has concluded or intends to conclude a Sales Agreement with the Seller.

CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

ACCOUNT – an Electronic Service, a set of resources in the Service Provider’s ICT system, marked with an individual name, login and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about Orders placed by the Service Recipient in the Online Store are collected.

NEWSLETTER – an Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive cyclical content of subsequent newsletter editions from the Service Provider, containing information about Products, news and promotions in the Online Store.

PRODUCT – a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller.

TERMS AND CONDITIONS – these terms and conditions of the Online Store.

ONLINE STORE – the Service Provider’s online store available at the internet address deseomemorials.com on the Shoplo store platform.

SELLER / SERVICE PROVIDER – DESEO DESIGN sp. z o.o. with its registered office in Katowice, 40-156, al. Korfantego 125a, NIP: 9542841278, REGON: 52219495100000, KRS: 0000975111, e-mail address: biuro@deseomemorials.com, telephone number: +48 885-737-737.

Address for service:
DESEO DESIGN sp. z o.o.
ul. Pijarska 8/3
40-750 Katowice
Poland

SALES AGREEMENT – an agreement for the sale of a Product concluded or to be concluded between the Customer and the Seller via the Online Store.

ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.

SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions of law also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality to which the law grants legal capacity; using or intending to use an Electronic Service.

CONSUMER RIGHTS ACT / ACT – the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).

ORDER – a declaration of will made by the Customer using the Order Form and aimed directly at concluding a Sales Agreement for a Product with the Seller.

2. Electronic services in the Online Store

2.1. The following Electronic Services are available in the Online Store: Order Form and Newsletter.

2.1.1. Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic cart in the Online Store. The Order is placed after the Customer completes two consecutive steps:

filling in the Order Form,
clicking the “ORDER” field on the Online Store website after completing the Order Form.

Until that moment, it is possible to independently modify the entered data. For this purpose, the Customer should follow the messages displayed and the information available on the Online Store website.

In the Order Form, it is necessary for the Customer to provide the following Customer data: full name or company name, address, i.e. street, house or apartment number, postal code and city, e-mail address, contact telephone number, and data concerning the Sales Agreement: Product or Products, quantity of the Product or Products, place and method of delivery of the Product or Products, and payment method. In the case of Customers who are not consumers, it is also necessary to provide the company name and tax identification number NIP.

2.1.2.1. The Electronic Service Order Form is provided free of charge and is a one-time service. It is terminated when the Order is placed through it or when the Service Recipient stops placing the Order through it earlier.

2.1.2.2. The sale of products takes place through the Stripe platform, and the seller additionally uses the easycart.pl service for this purpose, within which the payment is processed, i.e. the purchase page. By providing data on the purchase page, the user agrees to the transfer of such data to EasyCart and Stripe in accordance with their terms and conditions and privacy policy.

2.1.3. Newsletter – the use of the Newsletter takes place after consent is given by checking the checkbox on the order page: “I consent to the processing by DESEO DESIGN sp. z o.o. of my personal data (name and e-mail) for marketing purposes” or/and in the “Newsletter” tab visible on the Online Store website, by providing the e-mail address to which subsequent editions of the Newsletter are to be sent, and clicking the “Subscribe” field.

2.1.3.1. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient may unsubscribe from the Newsletter at any time and without giving any reason by sending an appropriate request to the Service Provider, in particular by e-mail to: biuro@deseomemorials.com.

2.2. Technical requirements necessary for cooperation with the ICT system used by the Service Provider:

a computer, laptop or other multimedia device with internet access,
access to e-mail,
internet browser: Mozilla Firefox version 11.0 or higher, Internet Explorer version 7.0 or higher, Opera version 7.0 or higher, Google Chrome version 12.0.0 or higher,
recommended minimum screen resolution: 1024 × 768,
enabling cookies and Javascript support in the internet browser.

2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account respect for personal rights as well as copyrights and intellectual property rights of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the actual state of affairs. The Service Recipient is prohibited from providing unlawful content.

2.4. Complaint procedure

2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store, excluding the Product complaint procedure indicated in section 6 of the Terms and Conditions, may be submitted by the Service Recipient, for example:

in writing to the address: 40-156 Katowice, al. Korfantego 125a,
electronically by e-mail to: biuro@deseomemorials.com.

3. Terms and conditions for concluding a Sales Agreement

3.1. The Sales Agreement between the Customer and the Seller is concluded after the Customer has previously placed an Order using the Order Form in the Online Store in accordance with section 2.1.2 of the Terms and Conditions.

3.2. The price of the Product displayed on the Online Store website is given in Polish zlotys and includes taxes. The Customer is informed on the Online Store pages during the Order placement process, including at the moment when the Customer expresses the will to be bound by the Sales Agreement, about the total price including taxes of the Product subject to the Order, as well as about delivery costs, including transport, delivery and postal service fees, and other costs, and if the amount of these fees cannot be determined — about the obligation to pay them.

3.3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form

3.3.1. The Sales Agreement between the Customer and the Seller is concluded after the Customer has previously placed an Order in the Online Store in accordance with section 2.1.2 of the Terms and Conditions.

3.3.2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for processing. Confirmation of receipt of the Order and its acceptance for processing takes place by sending the Customer an appropriate e-mail message to the e-mail address provided during the Order placement process. The message contains at least the Seller’s statements on receipt of the Order and its acceptance for processing, as well as confirmation of conclusion of the Sales Agreement. Upon receipt by the Customer of the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.

3.4. Recording, securing and making available to the Customer the content of the concluded Sales Agreement takes place by:

making these Terms and Conditions available on the Online Store website,
sending the Customer the e-mail message referred to in section 3.3.2 of the Terms and Conditions.

The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.

4. Payment methods and deadlines for the Product

4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:

4.1.1. Electronic payments via PayU, Przelewy24 and PayPal. The currently available payment methods are specified on the Online Store website in the information tab concerning payment methods and on the PayU, Przelewy24 and PayPal websites.

4.1.2. Cash on delivery and payment directly to the person delivering the shipment. Failure to collect the shipment does not release the Customer from the obligation to pay for personalized products made to the ordering party’s specification.

4.1.3. Traditional bank transfer to the account of DESEO DESIGN sp. z o.o. The account number will be provided on the final order page and in the order confirmation e-mail.

4.2. Payment deadline

4.2.1. If the Customer selects electronic payment, payment by card or traditional bank transfer, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.

5. Cost, methods and delivery time, and collection of the Product

5.1. Delivery of the Product is available within the territory of the Republic of Poland.

5.2. Delivery of the Product to the Customer is paid, unless the Sales Agreement provides otherwise. Product delivery costs, including transport, delivery and postal service fees, are indicated to the Customer on the Online Store website in the “Delivery” tab and during the Order placement process, including at the moment when the Customer expresses the will to be bound by the Sales Agreement.

5.3. The Seller provides the Customer with the following methods of delivery or collection of the Product:

shipment to an InPost parcel locker,
courier shipment.

5.4. The delivery time of the Product to the Customer is up to 5 Business Days. In the case of Products with different delivery times, the delivery time is the longest specified time, which, however, may not exceed 5 Business Days. The start of the delivery period of the Product to the Customer is calculated as follows:

5.4.1. If the Customer selects electronic payment, payment by card or traditional bank transfer — from the day following the crediting of the bank account or settlement account of the Seller, or acceptance of the design sent electronically.

5.4.2. If cash on delivery is selected — from the day following the order or acceptance of the design sent electronically.

5.5. Product readiness for collection by the Customer — in the case of Products with different readiness times for collection, the readiness time is the longest specified time. The Customer will additionally be informed by the Seller that the Product is ready for collection by an appropriate e-mail message sent to the e-mail address provided during the Order placement process.

6. Product complaint procedure

6.1. The basis and scope of the Seller’s liability towards the Customer if the sold Product has a physical or legal defect, i.e. statutory warranty, are defined by generally applicable provisions of law, in particular in the Civil Code, especially in Articles 556–576 of the Civil Code.

6.2. The Seller is obliged to deliver a Product free from defects to the Customer. Detailed information concerning the Seller’s liability for Product defects and the Customer’s rights is specified on the Online Store website in the “Product complaint” tab.

6.3. A complaint may be submitted by the Customer, for example:

in writing to the address: 40-156 Katowice, al. Korfantego 125a,
electronically by e-mail to: biuro@deseomemorials.com.

6.4. It is recommended that the Customer include the following in the complaint description:

information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect,
a request as to how the Product should be brought into conformity with the Sales Agreement, or a statement on price reduction or withdrawal from the Sales Agreement,
contact details of the person submitting the complaint.

Providing the above information will facilitate and speed up the complaint handling process by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.

6.5. The Seller shall respond to the Customer’s complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer has requested replacement of the item or removal of the defect, or has submitted a statement on price reduction specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, the request shall be deemed justified.

6.6. The Customer who exercises statutory warranty rights is obliged to deliver the defective Product to the address: 40-156 Katowice, al. Korfantego 125a. In the case of a Customer who is a consumer, the cost of delivering the Product is borne by the Seller, and in the case of a Customer who is not a consumer, the delivery cost is borne by the Customer. If, due to the type of Product or the way it is installed, delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

7. Out-of-court complaint handling and claim settlement methods, and rules of access to these procedures

7.1. Detailed information concerning the possibility for a Customer who is a consumer to use out-of-court complaint handling and claim settlement methods, as well as the rules of access to these procedures, is available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2. There is also a contact point operating at the President of the Office of Competition and Consumer Protection, whose task includes, among others, providing assistance to consumers in matters concerning out-of-court resolution of consumer disputes.

Contact details of the contact point:

telephone: 22 55 60 333,
e-mail: kontakt.adr@uokik.gov.pl,
postal address: Pl. Powstańców Warszawy 1, Warsaw.

7.3. The consumer has the following example options for using out-of-court complaint handling and claim settlement methods: an application for dispute resolution to a permanent consumer arbitration court. More information is available at: http://www.spsk.wiih.org.pl/.

8. Right of withdrawal from the agreement

8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in section 8.8 of the Terms and Conditions. To meet the deadline, it is sufficient to send a statement before the deadline expires.

A statement of withdrawal from the agreement may be submitted, for example:

in writing to the address: 40-156 Katowice, al. Korfantego 125a,
electronically by e-mail to: biuro@deseomemorials.com.

8.2. An example withdrawal form is included in Annex 2 to the Consumer Rights Act. The consumer may use the form template, but it is not obligatory.

8.3. The period for withdrawal from the agreement begins:

8.3.1. For an agreement under which the Seller delivers the Product and is obliged to transfer its ownership, for example a Sales Agreement — from the moment the Product is taken into possession by the consumer or by a third party indicated by the consumer, other than the carrier.

In the case of an agreement that:

covers multiple Products that are delivered separately, in batches or in parts — from taking possession of the last Product, batch or part, or
involves regular delivery of Products for a specified period — from taking possession of the first Product.

8.3.2. For other agreements — from the date of conclusion of the agreement.

8.4. In the event of withdrawal from a distance contract, the agreement is considered not to have been concluded.

8.5. The Seller is obliged to promptly, no later than within 14 calendar days from the date of receipt of the consumer’s statement of withdrawal from the agreement, refund to the consumer all payments made by the consumer, including the Product delivery costs, except for additional costs resulting from the Customer’s choice of a delivery method other than the cheapest ordinary delivery method available in the Online Store.

The Seller shall make the refund using the same payment method that the consumer used, unless the consumer has expressly agreed to another refund method that does not involve any costs for the consumer.

If payment was made using a payment card, the refund will be made to the bank account assigned to the payment card used for payment.

If the Seller has not offered to collect the Product from the consumer, the Seller may withhold the refund of payments received from the consumer until the Product is returned or until the consumer provides proof of having sent it back, whichever occurs first.

8.6. The consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller for collection promptly, no later than within 14 calendar days from the date on which the consumer withdrew from the agreement, unless the Seller has offered to collect the Product. To meet the deadline, it is sufficient to send the Product back before the deadline expires. The consumer may return the Product to the address: 40-156 Katowice, al. Korfantego 125a.

8.7. The consumer is liable for any decrease in the value of the Product resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

8.8. Possible costs related to withdrawal from the agreement

8.8.1. If the consumer has chosen a Product delivery method other than the cheapest ordinary delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.

8.8.2. The consumer bears the direct costs of returning the Product.

8.8.3. In the case of a Product that is a service, the performance of which — at the express request of the consumer — began before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after making such a request is obliged to pay for the services performed until the moment of withdrawal from the agreement.

The amount to be paid is calculated proportionally to the scope of the service performed, taking into account the price or remuneration agreed in the agreement. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service performed.

8.9. Exclusions from the right of withdrawal from the agreement

8.9.1. The right of withdrawal from a distance contract does not apply to the consumer in relation to agreements:

for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the Seller has fulfilled the service, the consumer will lose the right of withdrawal from the agreement,
in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the withdrawal period expires,
in which the subject of performance is a non-prefabricated Product, manufactured according to the consumer’s specifications or serving to satisfy the consumer’s individualized needs,
in which the subject of performance is a Product that deteriorates quickly or has a short shelf life,
in which the subject of performance is a Product delivered in sealed packaging which cannot be returned after opening for health protection or hygiene reasons, if the packaging was opened after delivery,
in which the subject of performance consists of Products which, after delivery, due to their nature, are inseparably connected with other items,
in which the subject of performance consists of alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and delivery of which may take place only after 30 days, and the value of which depends on market fluctuations over which the Seller has no control,
in which the consumer expressly requested that the Seller come to the consumer for urgent repair or maintenance,
in which the subject of performance consists of audio or visual recordings or computer software delivered in sealed packaging, if the packaging was opened after delivery,
for the delivery of newspapers, periodicals or magazines, except for subscription agreements,
concluded by way of a public auction,
for the provision of services in the field of accommodation other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the agreement specifies the day or period of service provision,
for the supply of digital content that is not recorded on a tangible medium, if performance began with the consumer’s express consent before the expiry of the withdrawal period and after the consumer was informed by the Seller about the loss of the right of withdrawal from the agreement.

9. Provisions concerning entrepreneurs

9.1. This section of the Terms and Conditions and the provisions contained herein apply exclusively to Customers and Service Recipients who are not consumers.

9.2. The Seller has the right to withdraw from a Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

9.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring full or partial prepayment, regardless of the payment method chosen by the Customer and the fact that the Sales Agreement has been concluded.

9.4. Upon release of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product pass to the Customer who is not a consumer. In such a case, the Seller is not liable for loss, shortage or damage to the Product arising from the moment it is accepted for transport until it is delivered to the Customer, or for delay in transport of the shipment.

9.5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment at the time and in the manner accepted for shipments of this type. If the Customer finds that any shortage or damage to the Product occurred during transport, the Customer is obliged to take all actions necessary to determine the carrier’s liability.

9.6. Pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under statutory warranty for the Product towards the Customer who is not a consumer is excluded.

9.7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the agreement for the provision of an Electronic Service with immediate effect and without giving reasons by sending the Service Recipient an appropriate statement.

9.8. The liability of the Service Provider or Seller towards the Service Recipient or Customer who is not a consumer, regardless of its legal basis, is limited — both for a single claim and for all claims in total — to the amount of the price paid and delivery costs under the Sales Agreement, but not more than one thousand Polish zlotys.

The Service Provider or Seller is liable towards the Service Recipient or Customer who is not a consumer only for typical damages foreseeable at the time of conclusion of the agreement and is not liable for lost profits towards the Service Recipient or Customer who is not a consumer.

9.9. Any disputes arising between the Seller or Service Provider and the Customer or Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the registered office of the Seller or Service Provider.

10. Personal data in the Online Store

10.1. The controller of personal data of Service Recipients or Customers collected via the Online Store is the Seller.

10.2. Personal data of Service Recipients or Customers collected by the controller via the Online Store are collected — in accordance with the will of the Service Recipient or Customer — for the purpose of performing the Sales Agreement or agreement for the provision of an Electronic Service, as well as for sending information about news.

10.3. Possible recipients of personal data of Customers of the Online Store

10.3.1. In the case of a Customer who uses postal shipment or courier shipment as the delivery method in the Online Store, the Controller provides the collected personal data of the Customer to the selected carrier or intermediary carrying out shipments on behalf of the Controller.

10.3.2. In the case of a Customer who uses electronic payments or payment by card in the Online Store, the Controller provides the collected personal data of the Customer to the selected entity handling the above payments in the Online Store.

10.4. The Service Recipient or Customer has the right to access their data and correct them. A request in this respect may be submitted, for example:

in writing to the address: 40-156 Katowice, al. Korfantego 125a,
electronically by e-mail to: biuro@deseomemorials.com.

10.5. Providing personal data is voluntary; however, failure to provide the personal data indicated in the Terms and Conditions as necessary to conclude a Sales Agreement or an agreement for the provision of an Electronic Service results in the inability to conclude such an agreement. The data necessary to conclude a Sales Agreement or an agreement for the provision of an Electronic Service are also indicated each time on the Online Store website before concluding a given agreement.

Details concerning personal data can be found in the privacy policy.

11. Final provisions

11.1. Agreements concluded through the Online Store are concluded in Polish.

11.2. Changes to the Terms and Conditions

11.2.1. The Service Provider reserves the right to make changes to the Terms and Conditions for important reasons, namely: changes in legal provisions, changes in payment and delivery methods — to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.

11.2.2. In the case of agreements of a continuous nature concluded on the basis of these Terms and Conditions, for example the provision of the Electronic Service — Account, the amended terms and conditions bind the Service Recipient if the requirements set out in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Service Recipient has been properly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification.

If a change to the Terms and Conditions results in the introduction of any new fees or an increase in existing fees, the Service Recipient who is a consumer has the right to withdraw from the agreement.

11.2.3. In the case of agreements of a nature other than continuous agreements concluded on the basis of these Terms and Conditions, for example a Sales Agreement, changes to the Terms and Conditions shall not in any way affect the acquired rights of Service Recipients or Customers who are consumers before the date on which the changes to the Terms and Conditions enter into force. In particular, changes to the Terms and Conditions shall not affect Orders already being placed or already placed, or Sales Agreements concluded, being performed or already performed.

11.3. In matters not regulated in these Terms and Conditions, generally applicable provisions of Polish law shall apply, in particular:

the Civil Code,
the Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended),
for Sales Agreements concluded from 25 December 2014 with Customers who are consumers — the provisions of the Act on consumer rights of 30 May 2014 (Journal of Laws 2014, item 827, as amended),
other relevant provisions of generally applicable law.